Previous Winners & Judges Feedback
Roads and Transport Authority
Best Innovation
Commenting on the Roads and Transport Authority, the winner in the Best Innovation category, the chairman of the judges said:
“Congratulations to Dubai’s Roads and Transport Authority (RTA) for digitising the drivers’ licensing process and streamlining the customer journey. By adopting artificial intelligence and working with other government entities to digitally verify documents, the number of steps in the process and customer visits to service centres has been reduced. By vastly improving the customer experience and adding extra value for partners, RTA is at the forefront of innovation and an outstanding role model in the latest use of advanced data technologies.”
Seven Capital
Best Customer Focus
Commenting on Seven Capital, the winner in the Best Customer Focus category, the chairman of the judges said:
“With Seven Capital the customer comes first in everything it does. By listening to feedback from its property investor clients, it has developed an exclusive turnkey service that is constantly reviewed and improved. Each client has its own customer service coordinator who leads clients through the buying process from reservation to completion to ensure that everything runs smoothly. Well done to Seven Capital for raising the bar in customer service to such a high level and achieving high ratings from customers on Trustpilot.”
Tribeca Technology Group
Best Small to Medium-sized Business
Commenting on Tribeca Technology Group, the winner in the Best Small to Medium-size Business category, the chairman of the judges said:
“Congratulations to Tribeca Technology Group for achieving enviable growth of 30% each year since its launch in 2006. Steady growth in the UK and internationally has been achieved by having a realistic vision and right culture in place to deliver success. Its commitment to staff training ensures that customer service is consistently excellent. As a result of its brilliant strategy, Tribeca’s Technology Group has an extremely impressive client retention rate.”
Aspire Systems
Outstanding Support during Covid-19
Commenting on Aspire Systems, the winner in the Outstanding Support During COVID-19 category, the chairman of the judges said:
“Aspire Systems has to be commended for developing an excellent programme of employee initiatives during the pandemic. The company has done everything possible to support its Aspirians, as it likes to call its employees, including a Covid taskforce for sourcing hospital beds for staff, a leave policy for those with Covid to give them time to recover, Covid insurance that would pay out for treatment and a vaccination drive. Aspire Systems is a role model of employer excellence for the way it has supported it staff during the pandemic.”
Aspire Systems
Best Place to Work
Commenting on Aspire Systems, the winner in the Best Employer category, the chairman of the judges said:
“Aspire Systems has created a healthy work environment for its employees that generates high levels of engagement and loyalty. As a people-centric organisation, it has thought of just about everything. More recently, it has introduced well-being initiatives, a reward and recognition programme and a communications plan to improve employee relations during the pandemic. It is commendable that employees contribute towards the company’s objectives. Congratulations to Aspire Systems for creating a brilliant place to work and retaining its listing in the Top 100 Best Places to Work in India for 12 consecutive years.”
Lusso Tesoro Asset Management
Best New Business
Commenting on Lusso Tesoro Asset Management, the winner in the Best New Business category, the chairman of the judges said:
“Operating in the Republic of Guinea for almost ten years, Lusso Tesoro Asset Management has a community approach to its gold mining operations that is helping local areas thrive. The company buys distressed gold mines and turns them into sustainable businesses and, at the same time, helps local communities by finding out exactly what they need. In some areas, Lusso Tesora has helped with education, while in others it has delivered fresh water or helped with agriculture equipment. Congratulations to Lusso Tesora Asset Management for making a difference to the people of Guinea.”
- What are the benefits of winning awards?
- How to write a successful award entry
- What are the best awards to enter?
- How to start your business awards programme
- How to impress the judges
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Suits Me
Best Customer Focus
Commenting on Suits Me, the winner in the Best Customer Focus category, the chairman of the judges said:
“Congratulations to Suits Me for living up to its reputation of putting people first before profit. It offers bank accounts to the 1.3 million people who do not have bank accounts, including non-UK nationals, and it caters for the individual requirements of its diverse customer base. Its dedicated, in-house, multilingual customer care team speak nine languages and each client has its own account manager. Its excellent approach to customer service has enabled Suits Me to achieve top reviews on Trust Pilot.”
Suits Me
Outstanding Entrepreneur
Commenting on Matthew Saunders, founder of Suits Me, the winner in the Outstanding Entrepreneur category, the chairman of the judges said:
“Congratulations to philanthropist Matthew Saunders for giving the 1.3 million people without a bank account access to banking. Often some foreign nationals, who undertake temporary work in the UK, find it difficult to open a mainstream bank account. Matthew has cracked this problem and come up with a product that gives these workers a full-service account with online banking, a mobile app, direct debits, standing orders and a Visa debit card. By putting people before profit, Matthew has created jobs for 47 people, transformed financial services and made banking inclusive.”
etc Advisory
Outstanding Non-Executive Director
Commenting on etc Advisory, the winner in the Outstanding Non-Executive Director category, the chairman of the judges said:
“Andy Brown, founder of etc Advisory, provides clear and sound advice to help UK business owners make better decisions and unleash potential for their organisations. He has helped many businesses in different industries who all faced similar challenges around Covid. By sharing their experiences and knowledge, it has helped clients navigate furlough and working from home; and source new commercial opportunities and diversify with new products and services. Well done to Andy for being a positive force in the pandemic and helping businesses to grow and achieve great results.”
Frenchic Furniture Paint
Best Small to Medium-sized Business
Commenting on Frenchic Paint, the winner in the Best Small to Medium-sized Business category, the chairman of the judges said:
“Through innovation, a great team and a brilliant social media strategy, UK-based Frenchic Paint has created a brand with more than one million loyal followers and a fast-growing international reach. The beauty of chalk paints is that they are natural, odourless and have zero toxins, and have multiple uses inside and outside the home. Congratulations to Frenchic Paint for introducing a new standard in the home decoration market and for proving that passion, people and paint are a great mix.”
Zorlu Enerji
Best Sustainable Product/Process
Commenting on Zorlu Enerji, the winner in the Best Sustainable Product/Process category, the chairman of the judges said:
“Zorlu Enerji is a pioneer in the energy of the future. It is an innovative provider of sustainable renewal energy and smart systems, and can boast that 100% of its electricity is from renewable resources. Zorlu Enerji’s smart product range includes everything from electric vehicle charging stations to electric vehicle rentals and energy management systems. Congratulations to Zorlu Enerji for helping to cut carbon emissions and combat climate crisis and, at the same time, give consumers access to a reliable, sustainable and modern energy.”
Telecommunications and Digital Government Regulatory Authority (TDRA)
Best Innovation
Commenting on Telecommunications and Digital Government Regulatory Authority (TDRA), the winner in the Best Innovation category, the chairman of the judges said:
“To transform the United Arab Emirates into a global economic player, Telecommunications and Digital Government Regulatory Authority (TDRA) has introduced a digital platform called Basher that makes it much easier for business owners to register their enterprises. The paperless, digital system removes errors and manual processes, and reduces the number of visits to government offices. Well done to TDRA for developing an efficient business registration platform that saves time and working hours; and helps attract new businesses to the region.”
Founder - Y2 Learn Driver Training
winning this last award has got me an invitation to join the Institute of Master Trainers Association. I’m really pleased
Director of Marketing, Solihull College
Winning a Best Business Award has provided us with a platform to raise our profile via the media. Since winning we have secured press coverage in key national and regional publications regarding the great work we are doing and we have attracted students to the college that may not have otherwise heard about us.
I would recommend the Best Business Awards to any dynamic organisation that wants to prove to stakeholders that it is delivering.
co-founder of Concert Live
If you are a young business without much marketing spend, then entering awards can be a cost-effective way of generating positive marketing and PR, because you are thrown into the spotlight. It also offers a seal of approval.
Potential customers can look at that and think “I’m happy to do business with this company”, because they have that recognition.
Eker Dairy Product Industry and Trade Inc.
Best Corporate Social Responsibility
Commenting on Eker Dairy Product Industry and Trade Inc, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said:
“Congratulations to Eker Diary Product Industry and Trade Inc for helping people with autism move into employment through the Autism in Workforce project. Sadly, out of the 1.5 million individuals with autism in Turkey, only 28 are in business. It is brilliant to see that Eker has started to improve the situation with its employment and coaching programme. This is a great move to support people with autism and help them gain some economic freedom, a better quality of life and a step towards independent living.”
One Avenue Group
Outstanding Entrepreneur
Commenting on Mr Keval Pankhania, CEO and Founder of One Avenue Group, the winner in the Outstanding Entrepreneur category, the chairman of the judges said:
“Proving his excellent entrepreneurial skills, Mr Keval Pankhania has applied his knowledge of delivering the best customer service in hotels to his serviced office business One Avenue Group. Keval’s success is based on getting to know each employee and helping them achieve their career goals. His focus on empowering and developing staff has enabled the company to achieve world-class service levels. Congratulations to Keval for building a fast-growing business in London that has achieved an unprecedented 100% 5-star rating.”
Ministry of Energy and Infrastructure (MOEI)
Outstanding Support during Covid-19
Commenting on Ministry of Energy and Infrastructure (MOEI), the winner in the Outstanding Support during COVID-19 category, the chairman of the judges said:
“Using artificial intelligence technology, the Ministry of Energy and Infrastructure (MOEI) has created a Geospatial Smart Hub COVID-19 to co-ordinate a national effort to ensure an optimal response to the pandemic. The MOEI-led project allows strategic collaboration between multiple government entities in the United Arab Emirates (UAE) including the Ministry of Health and the National Emergency Crisis & Disaster Management Authority. Congratulations to MOEI for taking the lead in developing an innovative crisis management project that has helped the UAE government provide a fast and effective response to the pandemic.”
Oh So Technical
Best Customer Focus
Commenting on Oh So Technical, the winner in the Best Customer Focus category, the chairman of the judges said:
“Congratulations to Oh So Technical for being oh so amazing when it comes to customer focus. It has built its service proposition around the needs of its clients and goes out of its way to maintain top quality service levels. The longer hours of 7am to 7pm during the working week, means that Oh So Technical is always there for customers. The range of extras, such as the free initial IT audit and annual IT strategy review, are exceptional and a great way of improving customer loyalty.”
Ministry of Energy and Infrastructure (MOEI)
Best Sustainable Product/Process
Commenting on the Ministry of Energy and Infrastructure, the winner in the Best Sustainable Product/Process category, the chairman of the judges said:
“United Arab Emirates’ Ministry of Energy and Infrastructure (MoEI) has embarked on an ambitious programme to save 40% of energy consumption and 50% of water usage across the seven emirates by 2050. By targeting where the biggest savings can be made in agriculture, the built environment, industry and transport, MoEI is securing success for the programme. This is an outstanding example of how an advanced nation can go green by getting all residents involved and by setting realistic sustainability targets that can be met. ”
B&H Worldwide
Best Innovative and Creative Use of Technology
Commenting on BH & Worldwide, the winner in the Best Information Technology category, the chairman of the judges said:
“Aerospace logistics company B&H Worldwide has made an impact in its industry by using IT to keep orders on track and customers informed with the latest information. At the heart of the business sits FirstTrac, its end-to-end management tracking system. By constantly upgrading this advanced system, the company’s staff and customers know exactly where an item is at any point in its journey. Well done to B&H Worldwide for becoming a market leader and for achieving the accolade from The Global Institute of Logistics as a Best-in-Class global aerospace logistics company.”
KuKu Connect
Outstanding Non-Executive Director
Commenting on Philip Brooks-Stephenson, co-founder of KuKu Connect, the winner in the Outstanding Non-Executive Director category, the chairman of the judges said:
“Philip Brooks-Stephenson is an accomplished leader with a stellar career who has undertaken numerous voluntary, non-executive director (NED) and trustee roles in a wide range of enterprises including not-for-profit organisations. Incredibly, Philip is also a talented social-entrepreneur who co-founded business networking company KuKu-Connect in 2016 where he uses his vast expertise to assist not-for-profit and small and medium-sized enterprises. The list of his admirable business achievements is literally endless. Philip has built up brilliant reputation as a NED and he is a priceless asset in any organisation.”
Watson-Marlow Fluid Technology Group
Best Place to Work
Commenting on Watson-Marlow Fluid Technology Group, the winner in the Best Employer category, the chairman of the judges said:
“Congratulations to Watson-Marlow Fluid Technology Group (WMFTG) for going the extra mile during the pandemic to protect its staff and their mental health. Vulnerable members of staff were identified and shielded, and working from home was implemented, where possible. With many working remotely, the company stepped up its internal comms to keep people engaged and committed, and it ran a series of imaginative wellbeing initiatives. Feedback from staff was amazing and showed that they greatly appreciated the effort the company went to.”
The Silver Fern Group
Outstanding Entrepreneur
Commenting on Ms Haylee Benton, founder of The Silver Fern Group, the winner in the Outstanding Entrepreneur category, the chairman of the judges said:
“Haylee Benton is a serial entrepreneur who has an amazing talent for taking on failing beauty businesses in the UK and New Zealand and turning them into thriving successes. Over 15 years, she has created a game-changing global portfolio of hair, beauty and aesthetics brands under The Silver Fern Group that offers a unique concept in salons. She also developed PamperPad: a TripAdvisor-styled rating website where local people can find a trusted salon nearby. Congratulations to Haylee for her talent for remodelling businesses and making them stand out in a crowded marketplace.”
The Silver Fern Group
Best New Business
Commenting on The Silver Fern Group, the winner in the Best New Business category, the chairman of the judges said:
“The Silver Fern Group has come up with a new concept in the beauty/spa market for its branded salons in Hertfordshire, UK that combines hair, beauty and aesthetic treatments with a cocktail bar. Each client is treated like a VIP and the aim of the beautifully-designed luxury salons is to combine treatments with relaxation. Well done to The Silver Fern Group for creating a new concept in the beauty salon business and making excellent use of the full gamut of digital media that has helped it create an exceptional business.”
The Silver Fern Group
Best Marketing
Commenting on The Silver Fern Group, the winner in the Best Marketing category, the chairman of the judges said:
“he Silver Fern Group is a cut above the rest when it comes to marketing. Its sharp approach to digital marketing has enabled it to win a major share of local markets. The company delivered a comprehensive digital and direct advertising strategy that included social media, pay-per-click and flyers offering discounts enabling it to maximise exposure to potential clients in the surrounding area. Congratulations to The Silver Fern Group for using every digital tool possible and building up a strong client base.”
Ministry of Energy and Infrastructure (MOEI)
Outstanding Support during Covid-19
Commenting on Ministry of Energy and Infrastructure (MOEI), the winner in the Outstanding Support during Covid-19 category, the chairman of the judges said:
“The Maritime Administration, part of the Ministry of Energy and Infrastructure (MOEI) in United Arab Emirates, has given the maritime industry a major boost by digitising all its services making it easier and quicker for crew to safely return to work. During the pandemic travel restrictions and border closures around the world, left hundreds of thousands of mariners stranded onboard ships, or on shore. Maritime Administration has eased the barriers to return work through its advanced digital maritime service, helping to keep shipping and the economy moving.”
