Previous Winners & Judges Feedback

All winners can request feedback from the judges about why they won for use in press releases, marketing material, brochures, advertisements, on their website etc. This service is included in the entry fee so there is no additional cost. Here are a selection of comments for past winners:

YUnique Marketing Ltd

Best Corporate Social Responsibility

Commenting on YUnique Marketing Ltd, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said: :

“YUnique Marketing puts a huge amount of effort into sustainable development that goes beyond its core role of providing small- and medium-sized businesses with strategic marketing services. In order to support the local economy, it sources local suppliers and agencies, where possible, and it provides voluntary and fund-raising services to a number of local and national causes. Congratulations to YUnique Marketing for supporting a wide range of social, educational and charitable organisations that is above and beyond the call of duty.”

Visit the YUnique Marketing Ltd Website

Sté Tumba Capital

Best New Business

Commenting on Sté Tumba Capital, the winner in the Best New Business category, the chairman of the judges said: :

“Launched in 2016 by Stephanie Tumba without any business debt, Sté Tumba Capital has grown from strength to strength and become a multi-million pound company in only a few years. By lending to start-ups and early-stage firms, it has helped entrepreneurs realise their dreams and supported new brands, such as Deliveroo and Blow Limited, to succeed. Over the past few years, Sté Tumba Capital has experienced growth of 10% to 15% every year, which is set to increase to 20%. A round of applause to Sté Tumba Capital for maintaining growth in a risky investment area.”

Visit the Sté Tumba Capital Website

Avasam

Best New Product / Service (less than 2 years old)

Commenting on Avasam, the winner in the Best New Product/Service category, the chairman of the judges said: :

“The Avasam e-commerce platform is a game-changer in the dropshipping market for importers and sellers. The platform connects multiple suppliers and sellers and automates processes and payments. New suppliers can be set up quickly in days and sellers can have products listed online within hours. Case studies from users show massive increases in sales of 200% and even up to 400%. Congratulations to Avasam for creating a revolution in dropshipping e-commerce that helps users increase sales and become more profitable”

Visit the Avasam Website

Tata Consultancy Services Limited

Best Strategic Design / Creative

Commenting on Tata Consultancy Services Limited, the winner in the Best Strategic Design/Creative category, the chairman of the judges said: :

“Tata Consultancy Services (TCS) uses smart technology solutions including robotics as a service to turn the fortunes of its clients around. TCS remodels every part of its clients’ businesses including the customer experience to improve the net promoter score, customer satisfaction ratings and complaint resolution. Working with a utility company, TCS increased satisfaction rates to 88% from 68% and raised the net promoter score to 55 from minus 15. TCS is a business innovator that is having a real impact on clients making them more agile and effective.”

Visit the Tata Consultancy Services Limited Website

Skin Confident

Best Customer Focus

Commenting on Skin Confident, the winner in the Best Customer Focus category, the chairman of the judges said::

“Skin Confident has given a new lease of life to people with scars, birthmarks, vitiligo and other skins disfigurements with its camouflage make-up consultancy service. Based in the City of London, Skin Confident provides an empathetic and understanding service that is an alternative to the hard-pushed NHS cosmetic service. Product recommendations are made based on the client’s goals, lifestyle and needs, and follow-up services are provided after the initial consultation. Congratulations to Skin Confident for helping people with damaged skin to improve their appearance and boost their self-assurance.”

Visit the Skin Confident Website

Sté Tumba Capital

Best Small to Medium-sized Business

Commenting on Sté Tumba Capital, the winner in the Best Small to Medium-Sized Business category, the chairman of the judges said: :

“Congratulations to Sté Tumba Capital for achieving tremendous success in the risky area of investing in start-ups and early stage firms with high growth potential. The company has achieved strong growth of 10% to 15% a year through operational excellence, strong team work and commercial understanding of capital investments. It is highly commendable that Sté Tumba generously gives away 10% of revenue to charities and community projects. By helping entrepreneurs see their dreams come true and supporting those in need, Sté Tumba Capital is a force for good”

Visit the Sté Tumba Capital Website
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Barrier Ex Limited

Best Innovation

Commenting on Barrier Ex Limited, the winner in the Best Innovation category, the chairman of the judges said: :

“Electrical engineering company Barrier Ex has broken through the boundaries of technology and become a centre of excellence in innovation. Its cutting-edge projects are creating stimulating and exciting jobs for engineers and improving the quality of materials and other areas, such as, industrial lighting in hazardous areas. Its basalt fibre project to engineer panels will have umpteen uses across many product areas. This new spray-on technology increases the strength of materials, reduces weight, improves fire resistance and is cost effective. Congratulations to Barrier Ex for creating amazingly useful new technologies.”

Visit the Barrier Ex Limited Website

Kazient Privacy Experts

Best Small to Medium-sized Business

Commenting on Kazient Privacy Experts, the winner in the Best Small to Medium-Sized Business category, the chairman of the judges said: :

“Kazient Privacy Experts has stolen a march in the market by providing a bespoke service to clients and going out of its way to really understand their data protection needs to ensure they are fully GDPR compliant. Its comprehensive offering includes consultancy, outsourced data protection officer services, training for staff and sharing of data protection news. Well done to Kazient Privacy Experts for achieving strong growth by getting to know clients well and focusing on building a good working relationship.”

Visit the Kazient Privacy Experts Website

nFocus Testing

Best Information Technology

Commenting on nFocus Testing, the winner in the Best Information Technology category, the chairman of the judges said:

“nFocus Testing is a digital transformation leader that is making it easier for clients to implement new digital technology strategies. By working with clients as an integrated partner rather than a supplier, the company places emphasis on automated testing and business as usual to ensure that everyday functions carry on while implementation of new digital technology takes place. Feedback from clients shows that automated testing saved them time and thousands of pounds. Congratulations to nFocus Testing for its quality assurance approach that has helped its clients seamlessly reinvent themselves with digital transformation technology.”

Visit the nFocus Testing Website

Manor Architects

Outstanding Personal Achievement

Commenting on Johann Muldoon MBE RIBA of Manor Architects, the winner in the Outstanding Personal Achievement category, the chairman of the judges said:

“Johann Muldoon is an astounding young women who has got to the top of her profession through creative flair, leadership and entrepreneurial spirit. She faced the challenge of being brought up during the Troubles in Northern Ireland and through sheer determination, she achieved outstanding academic success at university qualifying as an architect. As in everything she does, her career is remarkable too. She has transformed Manor Architects in Northern Ireland and delivered high-quality schools, social housing and public facilities that make for better communities. Congratulations to Johann for her major contribution to the built world.”

Visit the Manor Architects Website

isev

Best Strategic Design / Creative

Commenting on isev, the winner in the Best Strategic Design/Creative category, the chairman of the judges said:

“By running itself like a small family business with eight partners yet having the capability of a large branding and e-commence agency, isev has been able to make its mark in the West Midlands. In a fast-changing consumer market, isev produces e-commence solutions that helps its clients respond to change. Whatever the campaign, isev directs its clients to the most commercially-beneficial solution that has the biggest impact. By getting great results, isev has built an excellent reputation and become the go-to brand for creative strategies and marketing in its market.”

Visit the isev Website

nFocus Testing

Best Small to Medium-sized Business

Commenting on nFocus Testing, the winner in the Best Small to Medium-sized Business category, the chairman of the judges said:

“With its quality assurance approach, nFocus Testing has delivered digital transformation projects for more than 35 clients over 12 months resulting in double digit growth with further expansion in the pipeline. The increase in business has been made possible by the importance nFocus Testing places on providing its staff with world-class training in skills, technologies and practices that are vital to delivering the best outcome for clients. Through its new website, e-marketing and blogs, nFocus Testing has massively increased inbound traffic and positioned itself as a thought leader in its market.”

Visit the nFocus Testing Website

Advance Grass Solutions Ltd (AGS)

Best New Business

Commenting on Advance Grass Solutions Ltd, the winner in the Best New Business category, the chairman of the judges said:

“Advance Grass Solutions (AGS) has come up with a unique one-stop formula for the perfect pitch that incorporates consultancy, agronomy programmes, scientific and technical analysis and turf management. Through its all-in-one package and policy of using environmentally-friendly products, AGS has grown a reputation for creating top-quality pitches for major sporting venues, such as, Wembley and Spurs stadiums and top 100 golf clubs. Congratulations to AGS for coming up with a unique solution and achieving strong growth in terms of turnover and new business.”

Visit the Advance Grass Solutions Ltd (AGS) Website

Local Heroes

Best New Product / Service (less than 2 years old)

Commenting on Local Heroes/British Gas, the winner in the Best New Product/Service (less than two years old) category, the chairman of the judges said:

“Local Heroes, backed by British Gas, is offering a new innovative charger installation service for electric cars that is expected to see fast growth. The service offers advice on the best type of charger for their car and an installation service by a trustworthy tradesperson. With around 5 million electric cars expected to be on the road by 2030, Local Heroes is ahead of the game and well positioned to win a healthy market share of the electric car charger installation market.”

Visit the Local Heroes Website

Road and Transport Authority (RTA)

Best Innovation

Commenting on Road and Transport Authority (RTA), the winner in the Best Innovation category, the chairman of the judges said:

“Congratulations to RTA in Dubai for creating an innovative and really useful online journey planner. The S’hail app is unique in that it lists all public and private transport options and gives costs, timings for journeys and even the carbon footprint. With the aim of moving people away from private to public transport to cut pollution, the app is already having an impact and there has been a reduction in carbon dioxide emissions as more people switch to public transport. This is a brilliant app that has been downloaded more than 250,000 times and used to plan more than one million journeys.”

Visit the Road and Transport Authority (RTA) Website

Enerya

Best Customer Focus

Commenting on Enerya, the winner in the Best Customer Focus category, the chairman of the judges said:

“Enerya’s customer transformation programme, launched in 2016, has had the desired result. Through the introduction of standardised policies and procedures, more efficient KPIs, mystery stopping and monitoring of customer feedback, the customer-focused programme has turned client services around and produced astounding results pushing its extremely satisfied customer ratio to 43% from 30%. Well done to energy provider Enerya for providing customers with clear communication and knowledge, improving operational performance and enhancing the quality of customer service and loyalty to the company.”

Visit the Enerya Website

Local Heroes

Best Information Technology

Commenting on Local Heroes/British Gas, the winner in the Best Information Technology category, the chairman of the judges said:

“The Local Heroes online platform for matching consumers and trusted tradespeople is powered by advanced technology that offers a near-time service and flexibility for growth. By providing the service online, it cuts costs and enables traders to manage their own jobs. Operating in the UK and Irish markets, Local Heroes/British Gas has won itself a net promoter score of 80 and more than 6,000 5-star reviews on Trustpilot. With more than 110,000 customers today, Local Heroes has become an established way for consumers to access trusted tradespeople.”

Visit the Local Heroes Website

Federal Electricity and Water Authority

Best Innovation

Commenting on Federal Electricity & Water Authority (FEWA), the winner in the Best Innovation category, the chairman of the judges said:

“Congratulations to FEWA for expanding the output of clean water at its Ghalilah Reverse Osmosis Desalination facility in a sustainable way without increasing the use of electricity. FEWA was under pressure to meet a 5% annual increase in demand for potable desalinated water in the northern part of UAE. It has successfully achieved this and reduced its carbon footprint and improved the quality of water. This is a considerable technical achievement and great news for customers in northern UAE who can rely on a vital and continuous supply of high-quality water.”

Visit the Federal Electricity and Water Authority Website

Jones FM

Best Customer Focus

Commenting on Jones FM, the winner in the Best Customer Focus category, the chairman of the judges said:

“Congratulations to Jones FM, the facilities management company behind Chiswick Park Enjoy-Work, for being forward thinking and keeping the business park running smoothly. By working as one team, empowering staff, being future focused and providing great service all day and every day, Jones FM provides a seamless service that doesn’t disrupt tenants and guests. Whether it is a leaky roof or an oil spillage on the road, a Jones FM engineer is always on hand to provide a speedy remedy. Feedback from people working at the site shows much how much Jones FM’s high-quality service is appreciated.”

Visit the Jones FM Website

Local Heroes

Best Health & Safety

Commenting on Local Heroes/British Gas, the winner in the Best Health & Safety category, the chairman of the judges said:

“Congratulations to Local Heroes, a national platform that matches customers with skilled tradespeople, for using psychology to influence consumers and tradespeople to be more safety aware. Through the use of positive reinforcement and indirect suggestions, it is delivering safety nudges with useful messages about health and safety to consumers and tradespeople. Local Heroes is the first organisation of its kind to use psychology in this way and feedback about the safety nudges from all users is overwhelmingly positive. Anything that improves safety and reduces injuries has got to be a good thing.”

Visit the Local Heroes Website

Coca-Cola Turkey

Best Corporate Social Responsibility

Commenting on Coca-Cola Turkey, the winner in the Best CSR category, the chairman of the judges said:

“Through the introduction of its My Sister project to support and encourage female entrepreneurs, Coca Cola has given women in Turkey from all backgrounds the chance to get the right finance, technology, product development and marketing knowledge to run and grow their own business. To date, the project has reached 9,339 women (of which 537 are refugees) in 30 cities in the underdeveloped regions of Turkey. This a ground-breaking initiative that empowers women to take control of their economic wellbeing and helps boost local economies.”

Visit the Coca-Cola Turkey Website

Northern Ireland Water

Best HR

Commenting on Northern Ireland Water, the winner in the Best HR category, the chairman of the judges said: :

“After appointing its first Director of People & Learning, Northern Ireland Water has transformed its business with a new people and learning strategy. Staff now have personal development plans, HR officers can present to the board, social media recruitment methods were introduced and employee champions were appointed. A reward and recognition awards system is now under development. The impact the new strategy has had on the business is incredible. Staff engagement leapt by 22% and attendance is up by 14%. Congratulations to Northern Ireland Water for improving its reputation as an employer of choice.”

Visit the Northern Ireland Water Website

Jones FM

Best Innovation

Commenting on Jones FM, the winner in the Best Innovation category, the chairman of the judges said: :

“By monitoring customer feedback, Jones FM has stayed ahead of its customers’ requirements and implemented a number of ground-breaking initiatives at its client’s site Chiswick Park Enjoy-Work that have improved services and reduce energy consumption. New more energy-efficient fans were introduced along with android water heaters and Dyson hand dryers in the washrooms. Its excellent active energy web-based scheme monitors energy usage across the site enables the company to analysis usage and look for ways of saving more energy. Congratulations to Jones FM for making life more comfortable for those working at Chiswick Park Enjoy-Work. ”

Visit the Jones FM Website

Seven Capital

Best Customer Focus

Commenting on Seven Capital, the winner in the Best Customer Focus category, the chairman of the judges said: :

““After experiencing poor service from an off-plan property transaction, the founder of investment property business Seven Capital set out to build his business on excellent customer service. People who invest in a luxury buy-to-let property through Seven Capital receive a 360-degree service covering every step of the buying and letting process including handover, furnishings, lettings and aftersales. Not only does the exceptional service create a great relationship with clients, it produces brilliant feedback and a world-class net promoter score. Customer service doesn’t get any better than this.” ”

Visit the Seven Capital Website