Previous Winners & Judges Feedback

All winners can request feedback from the judges about why they won for use in press releases, marketing material, brochures, advertisements, on their website etc. This service is included in the entry fee so there is no additional cost. Here are a selection of comments for past winners:

Enerjisa Enerji

Best Customer Focus

Commenting on Enerjisa Enerji, the winner in the Best Customer Focus category, the chairman of the judges said: :

““Electricity distribution company Enerjisa Enerji has shown that it really does listen to its customers. It conducted a research programme and spoke directly to customers who are more likely to suffer from power outages. To give customers warning, it now sends text messages to customers about planned outages. As a result, ratings from customer satisfaction surveys have soared to high and calls to contact centres have reduced helping to cut the company’s costs. Congratulations to Enerjisa Enerji for putting customers in control.” ”

Visit the Enerjisa Enerji Website

NetSupport Ltd

Best Innovation

Commenting on NetSupport, the winner in the Best Innovation category, the chairman of the judges said: :

“Commenting on NetSupport, the winner in the Best Innovation category, the chairman of the judges said: “Top marks to NetSupport for its NetSupport DNA (Education Edition) IT asset management solution for schools. The service helps schools manage their IT assets in a way that saves them time, money and resources, and provides an extra layer of security. Software protects students from accessing inappropriate material and alerts staff if pupils are at risk online. At a time when educational institutions are making more use of IT in the classroom and for management, this is a brilliant solution that is being taken up by schools all around the country.” ”

Visit the NetSupport Ltd Website

Jones FM

Best Customer Focus

Commenting on Jones FM, the winner in the Best Customer Focus category, the chairman of the judges said: :

““Jones FM has provided its partner Chiswick Park Enjoy-Work with outstanding customer service that has helped it reduce energy consumption and its environmental impact. Jones FM provides mechanical and electrical building maintenance services and through a number of initiatives including introducing LED lighting, it has reduced Chiswick Park Enjoy-Work’s carbon footprinted and made the site more sustainable. Jones FM works in line with its clients’ objectives and makes its own suggestions to solve issues and make improvements. Congratulations to Jones FM for providing a first-class service.” ”

Visit the Jones FM Website

ClearPeople

Best Innovation

Commenting on ClearPeople, the winner in the Best Innovation category, the chairman of the judges said: :

““Digital agency ClearPeople has stolen a march in the market by styling itself as a ‘consultagency’ to provide technical consulting, digital agency and managed services to a wide range of clients from all sectors. In only five years ClearPeople has seen growth in turnover of 102% and has taken on much larger digital players by being ahead of the technology game with cutting-edge artificial intelligence and the latest automation technologies including cognitive services and bots. By implementing the best of new technologies, ClearPeople is giving clients the innovative tools they need to help them respond expediently to fast changing market demands.” ”

Visit the ClearPeople Website

Turk Ekonomi Bankas? A.?.

Best New Product / Service (less than 2 years old)

Commenting on Turk Ekonomi Bankas? A?, the winner in the Best New Product/Service category, the chairman of the judges said: :

““Turk Ekonomi Bankas? A? has driven automated banking a step further with its new SMS tax payment solution for the automotive industry. When taxes are due when a vehicle is bought or sold, all a customer has to do is send a SMS message to the bank and it will make tax payments directly to the ministry of finance. There is no need to go to the bank and it’s quick and easy and open 24/7. Well done to Turk Ekonomi Bankas? A? for streamlining and speeding up the vehicle buying and selling process.” ”

Visit the Turk Ekonomi Bankas? A.?. Website

Larkfleet Homes

Best Small to Medium-sized Business

Commenting on Larkfleet Homes, the winner in the Best Small to Medium-Sized Business category, the chairman of the judges said: :

““Larkfleet Homes has seen continuous steady growth by creating homes and sustainable places, rather than just houses, that people want to live in and enjoy. By paying special consideration to the environment and customer service, it has attracted great feedback from house buyers. The innovative company also supports colleges to secure the future of education in construction and the local community by sponsoring charities and voluntary groups. It also recently launched a housing association to provide rented accommodation. Congratulations to Larkfleet Homes for helping to ease the housing crisis by providing people with beautiful homes.” ”

Visit the Larkfleet Homes Website
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Seven Capital

Best Customer Focus

Commenting on Seven Capital, the winner in the Best Customer Focus category, the chairman of the judges said: :

““When its comes to customer focus, property development company Seven Capital has thought of just about everything. Buying an investment property is an expensive business and Seven Capital supports customers every step of the way by providing a 360-degree service that includes aftersales support, lawyers, furniture packages, foreign currency advice and access to a letting panel. Technology plays a big part in creating a helpful seamless service and Seven Capital has automated where it can. The fact that around a third of clients buy again through Seven Capital says it all.””

Visit the Seven Capital Website

MaviBahçe Shopping Center

Best Marketing

Commenting on Jazz Festival / MaviBahçe Shopping Center, the winner in the Best Marketing category, the chairman of the judges said: :

““MaviBahçe Shopping Center’s three-day Jazz Festival held in 2017 hit the high note with jazz lovers, customers and tourists visiting the local beach resorts. Expertly marketed through a range of digital, social and print media, and the 97 retails outlets at the venue, the Jazz Festival created a 35% leap in visitors to the shopping center and a mellifluous lift in revenue of 19%. The event resonated the brand values of MaviBahçe among visitors and created a huge amount of prestige and goodwill.” ”

Visit the MaviBahçe Shopping Center Website

Finegreen Group

Best Small to Medium-sized Business

Commenting on the Finegreen Group, the winner in the Best Small to Medium-sized Business category, the chairman of the judges said: :

““The Finegreen Group is an exceptional healthcare recruitment consultancy that goes the extra mile for every vacancy it deals with. It stays ahead of the market by launching new services, such as its Development and Consultancy division, to meet the changing needs of its clients and it recently diversified into the area of recruiting for healthcare charities. In a fast-changing market that is under constant pressure from all directions, Finegreen rises to the challenge every time and wins more business and a larger share of the healthcare recruitment market.” ”

Visit the Finegreen Group Website

Waypoint Partners

Outstanding Non-Executive Director

Commenting on Miles Welch, owner of Waypoint Partners, the winner in the Outstanding Non-Executive Director category, the chairman of the judges said: :

““With a wealth of experience behind him in mergers and acquisition and helping businesses to grow, Miles Welch is a talented adviser who has produced incredible results for companies in the creative, marketing and technology industries. He advises businesses not only how to grow and become more profitable, but how to grow value as well. After taking his advice, one client achieve a valuation that was 55 times higher. Miles is an exceptional businessman and highly adept at solving problems. He gets straight to the root of low performance and brings out the best in businesses.””

Visit the Waypoint Partners Website

MaviBahçe Shopping Center

Best Communication

Commenting on Gastronomizmir Food and Gourmet Festival / MaviBahçe Shopping Center, the winner in the Best Communication category, the chairman of the judges said: :

““MaviBahçe Shopping Center’s campaign for its food and gourmet festival was a well planned and executed PR and multi-media campaign that boosted footfall and revenue. Social media played a major role in the success of the food festival with more than 1.3 million people viewing posts and 735 sharing digital messages. The campaign for the festival also whet the appetite for the shopping mall’s Facebook followers with posts viewed rising by 180%. A brilliant campaign that was a recipe for success.””

Visit the MaviBahçe Shopping Center Website

Akbati Shopping Mall

Best Corporate Social Responsibility

Commenting on Akbati Shopping Mall, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said: :

““Congratulations to Akbata Shopping Mall for running a brilliant corporate social responsibility campaign that is highly relevant to its customer case. The majority of its customers are women and its ‘I'm a Mother and I Would do Anything for my Child's Development’ programme of instructional and fun events supported families and helped them spend enjoyable time together. The majority of the events were oversubscribed and were an excellent way for Akbati Shopping Mall to develop a dialogue with its customers.” ”

Visit the Akbati Shopping Mall Website

Water2Business

Best Customer Focus

Commenting on water2business, the winner in the Best Customer Focus category, the chairman of the judges said: :

““When water2business launched in April 2017, at a time when the floodgates opened for new providers, parent businesses of the joint venture Wessex Water and Bristol Water took the opportunity to introduce a customer-focused culture that offers clients savings and great services. Not only does water2business offer bespoke packages to customers, it regularly consults with them to improve services and has a brilliant staff engagement programme called People1st. The customer-focused culture has worked wonders with clients ranking water2business services as the best in the market.” ”

Visit the Water2Business Website

MaviBahçe Shopping Center

Best Marketing

Commenting on Gastronomizmir Food and Gourmet Festival / MaviBahçe Shopping Center, the winner in the Best Marketing category, the chairman of the judges said: :

““Proving that food is a great way to bring people together, MaviBahçe Shopping Center’s recent five-day Gastronomizmir festival pulled in the crowds and got the cash tills ringing. Visitors to the shopping mall enjoyed the unique flavours of the Aegean region, demonstrations by chefs, workshops and a cooking competition. Catching people’s attention requires skill and creativity, and MaviBahçe Shopping Center pulled it off perfectly. The event attracted the imagination of shoppers and resulted in a 20% increase in visitors and a mouth-watering jump in revenue.” ”

Visit the MaviBahçe Shopping Center Website

Agent42

Best Corporate Social Responsibility

Commenting on Agent42, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said: :

““Agent42, a virtual, full-service marketing agency, has demonstrated excellent commitment to giving back to society. Every year it teams up with Acer UK and members of the technology press to run a two to three-day challenge to raise funds for a particular charity. To run and support the event, Agent42 has to be praised for working with local companies such as bakeries, taxis and coach companies to support the economy it works in. The sums raised for charity are substantial and the challenge also builds stronger relationships with clients, the press and local businesses.””

Visit the Agent42 Website

Mavibahçe Shopping Center

Best Communication

Commenting on Jazz Festival / MaviBahçe Shopping Center, the winner in the Best Communication category, the chairman of the judges said: :

““By making effective use of all communication tools available including PR, print, digital and media coverage, MaviBahçe Shopping Center turned its three-day Jazz Festival into an unforgettable occasion. Local residents, jazz lovers and tourists flocked to the event creating a massive 35% rise in footfall. It was a brilliantly orchestrated brand placement exercise that changed the use of the center, put it on the map, enhanced its appeal among different groups of people and created bucket loads of goodwill.” ”

Visit the Mavibahçe Shopping Center Website

VHR

Best Small to Medium-sized Business

Commenting on VHR, the winner in the Best Small to Medium-sized Business category, the chairman of the judges said::

““In order to solve their complex staffing problems, international technical recruitment organisation VHR has built its success on building a partnership with clients. By having a presence in the countries it operates in, the company is always available to support clients and expat and migrant staff. Its commitment to staff to encourage them to develop their career is exceptional, as is its work in the corporate social responsibility area. Through its strong values and philosophy of working closely with clients, growth has been spectacular and is heading skyward.””

Visit the VHR Website

Genius Within

Outstanding Female Entrepreneur

Commenting on Nancy Doyle, founder of Genius Within, the winner in the Outstanding Female Entrepreneur category, the chairman of the judges said: :

““Occupational therapist and entrepreneur Nancy Doyle is highly deserving of this award for her incredible work as a champion for the value of neuro diversity in the workplace and helping neuro diverse adults get into work and develop their careers. It is also commendable that she has grown a business in this specialist area into a commercial, sustainable success. Through Genius Within, TV documentaries and by her tireless campaigning, Nancy has placed neurodiversity on the national agenda and helped thousands with neurological issues get a suitable job”. ”

Visit the Genius Within Website

Truphone

Best Customer Focus

Commenting on Truphone, the winner in the Best Customer Focus category, the chairman of the judges said::

““At Truphone exceptional service is the norm not the exception as proven by the customer feedback it receives and its net promoter scores that monitors client loyalty. Truphone does not aim for bland, polite, process-based interactions with its customers; its focus is on making an emotional connection and instilling trust, pride and support. Truphone works to a sound set of beliefs that includes providing customers with inspirational experiences and, of course, the strongest possible mobile phone connectivity. Congratulations to Truphone for taking customer focus up to a new level of professionalism.””

Visit the Truphone Website

APT Training & Consultancy Ltd

Best Employer

Commenting on APT Training & Consultancy Ltd, the winner in the Best Employer category, the chairman of the judges said: :

““APT Training & Consultancy Ltd has created an open and collaborative working environment where its people are valued, respected and encouraged to share their knowledge. Care is taken to get the right person for the job so that the right training courses for mental health professionals are created that the market wants. With strong values and a friendly environment, APT Training & Consultancy may be a small enterprise yet it is highly successful with a brilliant reputation for highly quality, specialist mental health training courses.” ”

Visit the APT Training & Consultancy Ltd Website

KMI Brands

Best Innovation

Commenting on KMI Brands, the winner in the Best Innovation category, the chairman of the judges said: :

““While businesses in the beauty industry are looking for the next big thing, KMI Brands has carved out its own niche market in the natural category by partnering with major brands such as Ted Baker and Boots, and bringing out its own high-quality, natural range. In particular, its Noughty brand in the natural sector has seen remarkable success. In a fiercely competitive market, KMI Brands has produced sparkling results and is on track to double turnover within the next three years.””

Visit the KMI Brands Website

Allianz Turkey

Best Customer Focus

Commenting on Allianz Turkey, the winner in the Best Customer Focus category, the chairman of the judges said: :

““Allianz Turkey has transformed its call centre into a customer care centre through the use of speech analytics. By turning speech into text, it has been able to analyse customer communications and alleviate pain points, identify customers’ needs and get an insight into how they feel. Highlighting the power of new technology, speech recognition has had a profound impact on Allianz Turkey’s customer care centre. By analysing the text from calls, Allianz Turkey has identified problems, reduced call times, cut queues and introduced improvements in the customer journey. This is a great example of how busiensses can make good use of technology to improve the customer experience.””

Visit the Allianz Turkey Website

Turk Telecom

Best Corporate Social Responsibility

Commenting on Turk Telecom, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said: :

““Turk Telecom’s has to be highly commended for its involvement in Project Sunshine, a corporate community partnership that aims to raise awareness about the difference between blindness and low vision. The project also trains children with low vision so they can continue with their education and reach their full potential. Following the training, some of the children have been accepted into mainstream schools, while others have stopped using their white cane after only seven weeks. This is a brilliant project that has produced amazing results. A big round of applause to Turk Telecom!””

Visit the Turk Telecom Website

Marmalade Fish

Outstanding Entrepreneur

Commenting on Mr Samie Al-Achrafi, founder of Marmalade Fish, the winner in the Outstanding Entrepreneur category, the chairman of the judges said: :

““Mr Samie Al-Achrafi is having a huge impact on leading businesses to put society first before profit through his global learning and leadership consultancy business Marmalade Fish. He advocates putting values and culture before productivity and profit. Samie is also a great believer in supporting charities and social initiatives. Formed in 2015, the consultancy has already trained more than 195,000 people across all sectors in his way of thinking. Samie has developed a refreshing business model that makes businesses realise that they can make the world a better place and make money at the same time.” ”

Visit the Marmalade Fish Website