Previous Winners & Judges Feedback

All winners can request feedback from the judges about why they won for use in press releases, marketing material, brochures, advertisements, on their website etc. This service is included in the entry fee so there is no additional cost. Here are a selection of comments for past winners:

APT Training & Consultancy Ltd

Best Employer

Commenting on APT Training & Consultancy Ltd, the winner in the Best Employer category, the chairman of the judges said: :

““APT Training & Consultancy Ltd has created an open and collaborative working environment where its people are valued, respected and encouraged to share their knowledge. Care is taken to get the right person for the job so that the right training courses for mental health professionals are created that the market wants. With strong values and a friendly environment, APT Training & Consultancy may be a small enterprise yet it is highly successful with a brilliant reputation for highly quality, specialist mental health training courses.” ”

Visit the APT Training & Consultancy Ltd Website

KMI Brands

Best Innovation

Commenting on KMI Brands, the winner in the Best Innovation category, the chairman of the judges said: :

““While businesses in the beauty industry are looking for the next big thing, KMI Brands has carved out its own niche market in the natural category by partnering with major brands such as Ted Baker and Boots, and bringing out its own high-quality, natural range. In particular, its Noughty brand in the natural sector has seen remarkable success. In a fiercely competitive market, KMI Brands has produced sparkling results and is on track to double turnover within the next three years.””

Visit the KMI Brands Website

Allianz Turkey

Best Customer Focus

Commenting on Allianz Turkey, the winner in the Best Customer Focus category, the chairman of the judges said: :

““Allianz Turkey has transformed its call centre into a customer care centre through the use of speech analytics. By turning speech into text, it has been able to analyse customer communications and alleviate pain points, identify customers’ needs and get an insight into how they feel. Highlighting the power of new technology, speech recognition has had a profound impact on Allianz Turkey’s customer care centre. By analysing the text from calls, Allianz Turkey has identified problems, reduced call times, cut queues and introduced improvements in the customer journey. This is a great example of how busiensses can make good use of technology to improve the customer experience.””

Visit the Allianz Turkey Website

Turk Telecom

Best Corporate Social Responsibility

Commenting on Turk Telecom, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said: :

““Turk Telecom’s has to be highly commended for its involvement in Project Sunshine, a corporate community partnership that aims to raise awareness about the difference between blindness and low vision. The project also trains children with low vision so they can continue with their education and reach their full potential. Following the training, some of the children have been accepted into mainstream schools, while others have stopped using their white cane after only seven weeks. This is a brilliant project that has produced amazing results. A big round of applause to Turk Telecom!””

Visit the Turk Telecom Website

Marmalade Fish

Outstanding Entrepreneur

Commenting on Mr Samie Al-Achrafi, founder of Marmalade Fish, the winner in the Outstanding Entrepreneur category, the chairman of the judges said: :

““Mr Samie Al-Achrafi is having a huge impact on leading businesses to put society first before profit through his global learning and leadership consultancy business Marmalade Fish. He advocates putting values and culture before productivity and profit. Samie is also a great believer in supporting charities and social initiatives. Formed in 2015, the consultancy has already trained more than 195,000 people across all sectors in his way of thinking. Samie has developed a refreshing business model that makes businesses realise that they can make the world a better place and make money at the same time.” ”

Visit the Marmalade Fish Website

KMI Brands

Best Product / Service Range

Commenting on KMI Brands, the winner in the Best Product/Service Range category, the chairman of the judges said: :

““Congratulations to KMI Brands for helping its clients build on their brands with high quality, natural and innovative beauty products that offer value for money. In a highly competitive market, KMI Brands spreads the risk by having its own brands as well as developing products for its clients. To stay ahead of the market, KMI Brands puts innovation first and consequently it has seen incredibly fast growth. One of its own brands Noughty has taken the beauty market by storm selling more than 275,000 products in 1,780 stores worldwide in its first 12 months. Fantastic performance!””

Visit the KMI Brands Website

Tancream Ltd

Best Innovation

Commenting on Tancream Ltd, the winner in the Best Innovation category, the chairman of the judges said: :

““Tancream Ltd’s eponymously named product is a ground-breaking innovation in sun cream protection that is highly deserving of this award. It is the first sun cream on the market that combines gradual self-tanning and protection up to 50spf. Tancream not only creates a gorgeous sun-tanned look, it protects the skin against sun damage and ageing. While it may seem like a straightforward product, it was actually incredibly difficult to develop. Congratulations to Tancream for its technological achievement and for creating a revolutionary sunscreen product aimed those who want to protect their skin and look good.” ”

Visit the Tancream Ltd Website

Risk Decisions Ltd

Best Customer Focus

Commenting on Risk Decisions Ltd, the winner in the Best Customer Focus category, the chairman of the judges said: :

““Risk Decisions Ltd has taken a fresh, adventurous approach to helping its clients manage risk in a positive, collaborative way. Its outcomes-orientated approach, demonstrates its dedication to clients and the customer community it set up is a great way for companies to share their experiences and knowledge in order to boost their resilience around risks and uncertainty. The company also uses customers’ experiences to update its risk software platform Predict! While the future can be full of surprises, Risk Decisions Ltd helps to take the bombshell out of change.” ”

Visit the Risk Decisions Ltd Website

Marston’s Beer Company

Best Large Business

Commenting on Marston's Beer Company, the winner in the Best Large Business category, the chairman of the judges said:

“With one of its bottles of beer sold every three seconds, Marston’s Beer company is a well-known and much loved British brand. The 180-year old, Midlands-based company sells in 6,000 pubs and restaurants in the UK, exports products to 60 different countries and has 27% of the premium bottled ale and 20% of the premium cask ale markets. It has already achieved huge success and having recently invested in its staff and a plan for the future, it is positioned for even greater things. Cheers to Marston’s for being a great British brewery.”

Visit the Marston’s Beer Company Website

Dubai Electricity & Water Authority

Best Customer Focus

Commenting on Dubai Electricity & Water Authority (DEWA), the winner in the Best Customer Focus category, the chairman of the judges said::

“Congratulations to DEWA for delivering world-class service levels that beats many European and US providers. By devoting 10% of staffing resources to its Customer Happiness Division, it shows that this is a company that takes customer happiness seriously. Its customer service statistics are excellent ' power loss is only 3.26% against 6% to 7% in Europe and the USA; and the resolution of complaints is completed in only seven days compared to eight weeks for some European providers. DEWA has set the global standard for other utility providers to follow.”

Visit the Dubai Electricity & Water Authority Website

Steve Pailthorpe, founder and CEO of Iconic Digital

Outstanding Entrepreneur and Outstanding Female Entrepreneur

Commenting on Steve Pailthorpe, founder and CEO of Iconic Digital, the winner in the Entrepreneur of the Year category, the chairman of the judges said::

“Steve Pailthorpe, founder and CEO of digital marketing company Iconic Digital, is a self-motivated social entrepreneur who has stirred up the market by promising to produce a return of ??3 for every marketing ??1 spent by clients. He also lives up to his mantra of Transforming lives through business growth by delivering excellent results for clients and giving 30% of profits to charity. Steve has achieved exceptional success with Iconic Digital and has earned his reputation as a game-changer, an innovator and an inspirational leader.”

Visit the Steve Pailthorpe, founder and CEO of Iconic Digital Website

Bid Writer Consultancy

Best Small to Medium-sized Business

Commenting on Bid Writer Consultancy, the winner in the Best Small to Medium Size Business category, the chairman of the judges said:

“Bid Writer Consultancy is an amazing company that has found a niche market helping tiny businesses access lucrative contracts from local authorities and the public sector. Often smaller firms miss out of these contacts because they don’t know how to write the tenders. The company does all the writing and has achieved an incredibly high success rate. Needless to say, with its extraordinary success, Bid Writer’s turnover has grown by more half in the last year. Bid Writer is only three years old and has a brilliant future ahead of it as a leader in its field.”

Visit the Bid Writer Consultancy Website

Homestyle Nationwide

Best Customer Focus

Commenting on Homestyle Nationwide, the winner in the Best Customer Focus category, the chairman of the judges said::

“Home shopping company Homestyle Nationwide has gone out of its way to provide a personalised top-quality service to those who are less mobile or vulnerable or are on a tight budget. The drivers of its mobile shopping vans are trained to be friendly and helpful without being pushy about sales. It also sells via its website and, if required, customers can order visits from the shopping vans. It even has trained personal shoppers available via its website, Facebook and an app to help customer find the right product for them. Congratulations to Homestyle Nationwide for providing people who need extra help with a friendly, relaxed and caring retail service.”

Visit the Homestyle Nationwide Website

Nick Thompson, Managing Director of DCSL Software

Outstanding Entrepreneur and Outstanding Female Entrepreneur

Commenting on Nick Thompson, Managing Director of DCSL Software, the winner in the Outstanding Entrepreneur category, the chairman of the judges said::

“After starting out in life as an office junior, Nick Thompson, Managing Director of DCSL Software, has shown exceptional commercial talent in the way he has transformed his company since buying it from co-owners in 2013. Turnover has tripled, staffing is now 60 from 10 people and the company occupies five times the office space it originally had. After producing such stupendous results, Nick is now using his talents to turn other ventures and startups into thriving successes. Congratulations Nick for showing outstanding entrepreneurial spirit.”

Visit the Nick Thompson, Managing Director of DCSL Software Website

Limak Kosovo International Airport

Best Large Business

Commenting on Limak Kosovo International Airport, the winner in the Best Large Business category, the chairman of the judges said:

“After its recent privatization and transformation, Limak Kosovo International Airport (LKIA) has come of age as one of the fastest growing airports in the world. The new airport was built using smart technology – making it the first smart airport in the world - and its 700 former state employees have successfully adapted into the new commercial world. A new marketing campaign has given the airport a positive personality and helped passenger traffic soar by 13%. LKIA has earned its place on the international map as a modern, efficient, high-tech airport.”

Bid Writer Consultancy

Best Customer Focus

Commenting on Bid Writer Consultancy, the winner in the Best Customer Focus category, the chairman of the judges said:

“Bid Writer Consultancy is so committed to helping smaller businesses win lucrative business from the public sector and local authorities that it really does puts customers before profit. To get bids completed on time, its consultant writers work flexibly and even at weekends to meet clients’ needs. By having its writers work remotely, Bid Writer saves on offices costs and passes the saving onto its clients. Congratulations to Bid Writer Consultancy for giving it clients access to affordable bid writing services and new and exciting opportunities in the public sector that will help them build thriving sustainable businesses.”

Visit the Bid Writer Consultancy Website

Akbatbi Shopping Mall

Best Large Business

Commenting on Akbatbi Shopping Mall, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said:

“Akbati Shopping Mall in Istanbul, Turkey has brought its shopping venue to life with its educational programme of events held throughout the year for parents and children. Young women are the mall’s most active shoppers and its ‘I’m a Mother’ campaigns, supported by its Facebook page, educates them about important issues such as baby care and child nutrition. Since 2013, its ‘I'm a Mother’ campaign has reached more than 3,650,000 people at the mall and on social media. This is an outstanding social campaign that has educated parents and brought families together.”

Visit the Akbatbi Shopping Mall Website

Limak Kosovo International Airport

Best Corporate Social Responsibility

Commenting on Limak Kosovo International Airport, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said:

“Limak Kosovo International Airport (LKIA) has played a major role in alleviating the 30% unemployment rate following the end of the Kosovo War in1999. It developed a new educational programme with a consortium of partners including the Ministry of Education, universities and the newly formed Airport Services Institute (ASI). ASI takes on 30 students a year and provides free training in airport management. Once qualified at ASI, graduates are eligible to apply for jobs at the airport. Congratulations to LKIA for improving the unemployment figures and giving young people a chance to progress their career.”

Visit the Limak Kosovo International Airport Website

Dubai Electricity and Water Authority

Best Innovation

Commenting on Dubai Electricity & Water Authority (DEWA), the winner in the Best Innovation category, the chairman of the judges said::

“Higher levels of demand in the emirates of Dubai put DEWA under pressure to supply more power from its system. However, it was unable to meet demand because its network was suffering from high loading of its medium voltage cable. To solve the problem, engineers came up with the idea of using a backfill mix material, known as Dubai Smart Soil, in the ground alongside the cable to dissipate the heat. Tests show that Dubai Smart Soil has the potential to increase capacity by 9% to 12%. Thanks to DEWA's culture of innovation, it has created new efficiencies that meets growing demand.”

Visit the Dubai Electricity and Water Authority Website

Iconic Digital

Best Customer Focus

Commenting on Iconic Digital, the winner in the Best Customer Focus category, the chairman of the judges said::

“Iconic Digital is a dynamic business-to-business digital marketing company that lives up to its mission statement of delivering excellent results for its clients. It has achieved spectacular success and growth through its unique active social scheduling platform and guarantees to deliver a return of £3 for every £1 spent on digital marketing. Iconic Digital has seen turnover shoot up by 400% in the past three years with customer retention rates high. What impressed the judges most is that the company donates 30% of profit to charity.”

Visit the Iconic Digital Website

Dogus Holdings AS

Best Corporate Social Responsibility

Commenting on Dogus Holdings AS, the winner in the Best Corporate Social Responsibility category, the chairman of the judges said:

“The creation of the Dogus Children’s Symphony Orchestra (DCSO) by the Dogus Group AS, one of Turkey’s largest conglomerates, has given gifted young people the chance to showcase their musical talents and perform in a real orchestra. Formed in 2006, DCSO has given more than 65 concerts in Turkey and elsewhere, allowing 800 young musicians to perform. The company has made a great contribution to society and many of the youngsters with the orchestra have gone on to get a scholarship with a music college. Music brings people together and Dogus Group has done a great job at expanding the appreciation of classical music to wider audiences.”

Visit the Dogus Holdings AS Website

SIMBA Sleep

Best Innovation

Commenting on Simba Sleep, the winner in the Best Innovation category, the chairman of the judges said::

“Simba Sleep has shaken up the mattress sector with the first ever dual spring and memory foam mattress. After a year in R&D, Simba has come up with a hybrid bed, made of memory foam and patented conical pocket springs, topped with a soft comfortable synthetic latex, that is suitable for everyone. The company is backed by an impressive number of high-profile investors and from launch in March 2016, it has become a leading European direct-to-consumer mattress provider. By combining technology and textiles, Simba Sleep has given the industry a wake-up call.”

Visit the SIMBA Sleep Website

Agent42 EMEA

Best Employer

Commenting on Agent42 EMEA, the winner in the Best Employer category, the chairman of the judges said::

“Marketing agency Agent42 EMEA has defied convention and turned the virtual office into a reality. Realising that having a swanky office was an expensive luxury, the MD Lauren Taugen decided that virtual was the way forward. Supported by cloud-based servers and mobile IT, staff are able to work in a way that suits them. Each partner employee works on projects that matches their skills, giving them the chance to excel and do work they enjoy. Five years later, Agent 42 has become an international phenomenon and a model for the workplace of the future.”

Visit the Agent42 EMEA Website

Think Tenders Ltd

Best Small to Medium-sized Business

Commenting on the award to Think Tenders, in the Best Small to Medium Business category, the Chairman of the Judges said::

“The government is keen for smaller businesses to get a bigger slice of the lucrative public sector market and Think Tenders provides an easy route to enter. Businesses using its expertise in writing bids for public sector work can save themselves a huge amount of time and effort. The company has impressive conversion rates and in its first three years, it helped its clients secure ??500 million in public sector contracts. Brilliant business model and a must-have partner for companies trying to get a foothold in the public sector.”

Visit the Think Tenders Ltd Website