Judges Feedback
All winners can request feedback from the judges about why they won for use in press releases, marketing material, brochures, advertisements, on their website etc. This service is included in the entry fee so there is no additional cost. Here are a selection of comments for past winners:

Morgan Hunt
Commenting on Morgan Hunt's Best Business Award for Best Corporate Social Responsibility, Andrew Areoff, Chairman of the Judges said: "Morgan Hunt's CSR programme has delivered measurable benefits for the company and the wider environment. The ethical recruiter has generated at least £1.2m in revenue directly as a result of CSR activity, improved staff turnover by over 15% and saved around 10% of costs through green sourcing. Morgan Hunt demonstrated a real commitment to their social responsibilities and as a result are reaping the rewards. A example for many other organisations to follow and aspire to." View website

Metropolitan Police
Commenting on the Metropolitan Police's Best Business Award for Best Police Service for their use of information technology, Andrew Areoff, Chairman of the Judges said: "The Metropolitan Police's Directorate of Information play a key role in supporting front line policing to help make London safer for the general public. Their use of cutting edge ICT gives The Met an operational advantage and enables them to stay ahead of the fight against crime. Innovations like Crime Mapping coupled with the management of major change programmes like C3i demonstrate the Directorate's expertise and ability to support the wider Metropolitan Police Service." View website

Compupaye Bureau
Commenting on Compupaye Bureau’s Best Business Award for Best Product / Service Range, Andrew Areoff, Chairman of the Judges said: “Compupaye have demonstrated that despite the current difficult economic climate it is possible for a well run, focused business to grow and prosper. Their range of payroll services have proved extremely attractive especially coupled with their Customer Relationship Management system which is used as part of Compupaye’s four-tier system for processing payrolls based on timesheets supplied by client companies. With customer growth and turnover on the up, the business is well positioned to go from strength to strength.” View website

Synergy Vision
Commenting on Synergy Vision’s Best Business Award for Best Customer Focus, Andrew Areoff, Chairman of the Judges said: “Asking customers what they want and then truly delivering it is easier said than done but Synergy Vision have achieved just that. They listen and then act accordingly. They measure what’s important and go to great lengths to build enduring business relationships with their clients based on trust and quality of service. A good reputation is vital for business success and Synergy Vision have combined this key attribute with a strong understanding of their niche sector to create a compelling proposition.” View website

McDonald Butler
Commenting on McDonald Butler’s Best Business Award for Best Small to Medium Size Business, Andrew Areoff, Chairman of the Judges said: “McDonald Butler are a naturally customer focused company that are driven by client ROI. They have diversified to ensure continuous growth during 2009 along with an admirable flow of new business while boasting a 95% retained client list to ensure that they are not simply treading water. McDonald Butler also take the recruitment and retention of quality staff seriously which are of course the backbone of any service industry.” View website

Royal Liver Assurance
Commenting on Royal Liver Assurance's Best Business Award for Best Corporate Social Responsibility, Andrew Areoff, Chairman of the Judges said: "CSR is fast becoming a 'must do' for those organisations that value the communities in which they operate. Royal Liver have invested with care to ensure that children improve their literacy and financial understanding. Their initiatives have been well executed and delivered tangible benefits for youngsters in the Merseyside community. In turn, the investment has helped to raise the profile and enhance the reputation of Royal Liver and instil that vital ingredient for business success, namely trust." View website

OKI Printing Solutions
Commenting on OKI Printing Solutions’ Best Business Award for Best Product / Service Range, Andrew Areoff, Chairman of the Judges said: “OKI’s in-house printing solution addresses a key concern for customers in that it incorporates a design facility enabling them to produce stationery and promotional materials without support from external suppliers. The Template Manager software, which comes free with most OKI printers, delivers a cost-effective solution while at the same time being simple to use. OKI have developed a product that could potentially reduce print budgets significantly while maintaining quality." View website

Canterbury City Council
Commenting on Canterbury City Council's Best Business Award for Best Local Authority, Andrew Areoff, Chairman of the Judges said: "Embarking on a programme of cultural regeneration is a major commitment and challenge for any local authority. Canterbury City Council have transformed the City centre for the benefit of the 148,000 population. The new Marlowe theatre will generate significant additional revenue as well as safeguarding jobs and typifies the commitment of the Council to supporting the community both culturally and financially. It takes vision and determination to drive major change and improvement and Canterbury City Council have clearly delivered with regard to the Marlowe and The Beaney Museum and Library along with the numerous other initiatives that have been successfully completed." View website

Phoenix Natural Gas
Commenting on Phoenix's Best Business Award for Best Customer Focus Andrew Areoff, Chairman of the Judges said: "Phoenix take a refreshing approach to customer care. They are willing to lead the way with their transparent pricing policy to ensure that the customer gets the best possible value. Energy suppliers can be notoriously slow to pass on cost savings to their customers with prepayment customers often receiving the worst deals despite their vulnerability. Phoenix display a genuine commitment to offer a fair deal for all which should in turn attract new customers and help the business grow, so it's a win/ win approach for both customers and gas supplier. With differentiation between energy suppliers proving to be a challenge, Phoenix are certainly taking a bold stance." View website

Welsh Assembly Government
Commenting on the Welsh Assembly Government's Best Business Award for Best Communication, Andrew Areoff, Chairman of the Judges said: "The Welsh Assembly Government set itself an ambitious challenge to reposition 'The Valley's' brand in line with its strategic framework for regeneration. The initial communications plan directed at the community was excellently developed and executed by a team of marketing experts. It was the impressive mix of creativity coupled with an orchestrated programme of initiatives embracing a range of media that particularly appealed to the judges. Communicating with a wide range of people spanning the generations requires a well thought through and targeted approach and the WAG have clearly delivered an initial campaign to be proud of. We look forward to seeing how the campaign develops over time." View website

Revival Environmental / Rentokil
Commenting on Revival Environmental's / Rentokil's joint Best Business Award for Best Innovation, Andrew Areoff, Chairman of the Judges said: "Rentokil, in partnership with Revival Environmental have developed Entotherm, a significant advancement in the treatment and eradication of insect pests. This new chemical-free pest control process kills every lifecycle stage of an insect, from eggs to larvae, to fully- grown creatures, making it a more efficient way to treat infestations. Unlike Enthotherm, conventional chemical spray treatments normally need to be repeated several times and can fail to reach insects living in wall cavities or crevices. The judges consider this heat based treatment to be a major step forward in pest control and applaud the way Rentokil and Revival have worked together to develop the treatment and bring this innovation to market." View website

Sarah Fuller
Commenting on Sarah Fullers Best Business Award for Outstanding Personal Achievement, Andrew Areoff, Chairman of the Judges said: " Sarah is a true entrepreneur having grown Full Support Healthcare from a standing start in 2002 to a turnover of £6m in this financial year. Having started the business from her parents kitchen table, Full Support now employs 26 people and competes with global players while enjoying a market share of 45%. Her focus and determination is to be admired as is her ability to lead and inspire her team. The judges expect Full Support to grow and prosper in the surgical and medical products sector over the coming years with Sarah at the helm. A worthy winner of this award."
View website

LSC Group
Commenting on LSC's Best Business Award for Best Corporate Social Responsibility, Andrew Areoff, Chairman of the Judges said: "The judges are particularly impressed with the way LSC have integrated CSR in to the culture of the business. Not only are LSC raising money for charity but at the same time reducing energy usage for the good of the wider environment. Their innovative approach has already proved itself and served as an incentive for staff to build on their impressive achievements. Their genuine comment to helping individuals and the environment with a two pronged approach should serve as a positive example to other businesses." View website

EDF Energy Networks
Commenting on EDF Energy Networks' Best Business Award for Best Customer Focus, Andrew Areoff, Chairman of the Judges said: "It takes skill, courage and determination to identify and then turn around a major issue with customer satisfaction levels. It's tempting to gloss over the issues but EDF Energy Networks took the bull by the horns and addressed the challenges it faced. At the heart of this change project has been a relentless focus on improving customer communication. Their hard work has significantly increased customer satisfaction levels and lead to an improved commercial performance and an enhanced reputation among its customers." View website

XLN Telecom
Commenting on XLN Telecoms' Best Business Award for Best Small to Medium Size Enterprise, Andrew Areoff, Chairman of the Judges said: "It is XLN's unrelenting focus on the customer that sets it apart. They have identified a niche providing telecoms support to the small business sector and expertly exploited it to take the business from strength to strength. With the lowest customer churn in the market, a 50% increase in market share over the last two years, an 80% increase in turnover and a 300% increase in operating profit they are one to watch in the telecoms sector. A well run business with a clear and focused strategy for growth." View website

MS2M
Commenting on MS2M's Best Business Award for Best Product / Service Range, Andrew Areoff, Chairman of the Judges said: "MS2M offer's an outstanding suite of training, competency and compliance solutions to the financial services sector. They take the headache out of Financial Services Authority compliance and at the same time improve staff performance by transforming their clients' processes to ultimately generate better commercial results. A true leader in its field, MS2M is fast becoming the 'must have' companion for financial services providers who take their regulatory responsibilities seriously." View website

University for the Creative Arts
Commenting on the University for the Creative Arts' Best Business Award for Best Communication, Andrew Areoff, Chairman of the Judges said: "Truly outstanding marketing campaigns are often about seizing the moment by leveraging a topical opportunity. This takes focus and slight of foot as well as an ability to execute a campaign very well. UCA delivered on all fronts with its campaign based around one of its students winning the coveted River Island Gold Award at Graduate Fashion Week. The University set clear but challenging objectives for this international campaign and exceeded them. A great example of what can be achieved when a team work together towards common goals." View website

PEER 1 Hosting
Commenting on PEER 1 Hosting's Best Business Award for Best Customer Focus, Andrew Areoff, Chairman of the Judges said: "Embedding customer focus in to the fabric of the organisation is easier said than done. Talk is cheap. PEER 1 Hosting have put the customer at the heart of the business and motivated staff to deliver a value added service. They have created a friendly team culture that values the people that make the company tick while at the same time avoiding red tape. Empowering staff is a risk and executed properly it can pay dividends and set a business apart from its competitors. PEER 1 have achieved this and as a result have created a great working environment for the benefit of staff and customers alike." Visit website

Analox
Commenting on Analox's Best Business Award for Best Small to Medium Size Enterprise, Andrew Areoff, Chairman of the Judges said: "Under the direction of Managing Director Mark Lewis, Analox have seen their net profit soar over the past three years. Despite the global recession, a significant contributor has been the company's export success which accounts for over 50% of turnover. Innovation and customer service are key drivers behind the development of the business as an expert manufacturer and marketer of specialist gas analysis equipment. Analox is also aware of its responsibility to the wider community and as such implements an ongoing CSR programme which actively engages staff - a common trait of world class organisations." View website

PrivateFly
Commenting on PrivateFly’s Best Business Award for Best Innovation, the Chairman of the Judges said:
“The way the founders of PrivateFly have identified and exploited the niche market for private jet charter is admirable. They have enabled potential customers to quickly and easily compare prices and book flights via their online broker service which compares a large number of operators thereby making the market more transparent and accessible. This well thought through and executed proposition should establish itself as the market leading brand in the sector as it continues to grow and develop and as customer budget restrictions ease as we move out of recessionary times.” View website

Interactive Telecoms
Commenting on Interactive Telecoms’ Best business Award for Best New Service, the Chairman of the Judges said:
“The small to medium size business marketplace has traditionally been over looked and lacked an end to end telecommunications solution specifically to suit their needs. Interactive Telecoms have identified this gap in the market and deliver a quality solution. The package saves users time and money while increasing productivity. They provide smaller firms with the opportunity to benefit from the latest technology, something that has traditionally only been accessible to larger companies with a formalised internal IT structure.” View website

Basepoint
Commenting on Basepoint’s Best Business Award for Best Customer Focus, the Chairman of the Judges said:
“Rather than simply locating businesses, it is Basepoint’s aim to add value that sets them apart. Their focus on the customer, their needs and the overall experience they strive to provide makes for a harmonious relationship. They add value in terms of their business portal as well as offering a flexible and cost effective license agreement and take great pride in and notice of what their customers need from them in order to improve their overall experience. Basepoint continuously strives to improve and build upon their success which is to be admired.” View website

Hillingdon Council
Commenting on Hillingdon Council’s Best Business Award for Best Local Authority, the Chairman of the Judges said:
“Not only has Hillingdon Council achieved strong results across the board, what makes it exceptional as an organisation is the way it has reinvented its communications strategy and learned how to better understand the needs of its residents and deliver against them in a more effective way. At the heart of this is the Council’s contact centre. Over the last six years it has been developed from almost a standing start to become a model that is now held up by Central Government as an example for others to follow. Delivering significant change and improvement in a large organisation is always a challenge and takes dedicated and skilled management and implementation. Hillingdon Council are clearly leading the way in this respect and set the standards for others to follow.” View website

DIGIMAX
Commenting on DIDIMAX’s Best Business Award for Best Marketing, the Chairman of the Judges said:
“DIGIMAX deliver that rare combination of creativity and marketing excellence coupled with tangible benefits to the bottom line. Their campaign for Sparkle was a triumph. An excellent website which fully leverages their clients own award wins and thereby instils that vital ingredient for business success – trust, along with a compelling range of printed marketing materials. The website was then aggressively marketed to attract the right customers and ultimately increase sales. If only all marketing campaigns were this well executed.” View website

Mark Nalewaj
Commenting on Mark Nalewaj's Best Business Award for Outstanding Personal Achievement, the Chairman of the Judges said: "It is Mark's 'can do' attitude coupled with his willingness to learn and develop that sets him apart. He is willing to adapt while at the same time making himself an invaluable member of the Ealing Home's team for the benefit of the organisation the tenants it serves. Mark display's a genuine willingness to please and a sound understanding of the need to work both hard and smart in order to succeed in life. He is a real asset to the organisation and most importantly a credit to himself." View website

Purestone
Commenting on Purestone's Best Business Award for Best Small to Medium Size Business, Andrew Areoff, Chairman of the Judges said: "Engaging with customers is easier said than done. Getting it right can lead to massive financial rewards and getting it wrong can be disastrous. Purestone have gone from strength to strength by delivering innovative online strategies for their clients. They invest in people as their greatest asset and have grown the business by listening to their clients and delivering bespoke creative solutions that gain tangible results. Almost doubling turnover during the recession and maintaining margins of 60%, the business is well positioned to thrive and prosper as client marketing purses start to loosen and online communication activity grows." View website


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